Behavioral health
Integrated health care
Wellpoint Iowa, Inc. facilitates integrated physical and behavioral health services as a vital part of health care. Our mission is to address the physical and behavioral health care of members by offering a wide range of targeted interventions, education and enhanced access to care to ensure improved outcomes and quality of life for members.
We work collaboratively with hospitals, group practices, independent behavioral health care providers, community, government agencies, human service districts and other resources. This enables Wellpoint to successfully meet the needs of members with mental health and substance use disorders as well as those with intellectual and developmental disabilities.
Prior authorizations
We recommend you submit prior authorization requests via Interactive Care Reviewer (ICR), our secure Utilization Management tool available in Availity. With ICR, you can submit or check status of a request, attach clinical documentation and auto-authorize more than 40 common procedures.
Don't have an Availity account?
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Training opportunities for behavioral health providers
Sign up with Psych Hub , our new training contractor for our behavioral health providers. You will have access to Psych Hub’s catalog of educational podcasts, videos, and other accredited content. You will also have the opportunity to receive free continuing education units, a requirement for most professional licenses. Numerous self-paced courses in evidence-based interventions are ready for you.
Related information
- Child Mental Health Waiver Guideline
- Crisis Services Clinical Criteria
- Crisis Stabilization Management Guidelines
- Habilitation Services Criteria UM Guidelines
- Iowa Medicaid Integrated Mental Health Services and Supports UM Guideline
- Subacute Mental Health Facility - Admission and Continued Stay Criteria
- Acute Psychiatric Intensive Care Utilization Management Guidelines
Behavioral health screenings
Provider tools & resources
- Log in to Availity
- Launch Provider Learning Hub
- Learn about Availity
- Prior Authorization Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Member Eligibility & Pharmacy Overview
- Policies, Guidelines & Manuals
- Referrals
- Forms
- Provider Training Academy
- Pharmacy Information
- Electronic Data Interchange
Interested in becoming a provider in the Wellpoint network?
We look forward to working with you to provide quality service for our members.
Join Our Network