Serving diverse populations
Cultural competency resources
DIVERSE CARE
Tools to help achieve health equity
Patient panels are growing more diverse and needs are becoming more complex. It is important for providers to have the knowledge, resources, and tools to offer culturally competent care. Wellpoint wants to help by offering the following comprehensive trainings and resources as we all work together to achieve health equity.
COMPREHENSIVE TRAININGS
Individualized care every patient deserves
My Diverse Patients
The My Diverse Patients website offers learning experiences, techniques, and helps you to provide the individualized care every patient deserves, regardless of their diverse backgrounds.
Cultural competency and patient engagement
A training resource to increase cultural and disability competency to help effectively support the health and healthcare needs of your diverse patients.
Caring for Diverse Populations toolkit
A comprehensive resource to help providers and office staff increase effective communication by enhancing knowledge of the values, beliefs, and needs of diverse patients.
Resources for populations we serve
Aging resources
African American resources
American Indian/Alaskan Native resources
Association of American Indian Physicians
Native American Cancer Research
Asian American/Pacific Islander American resources
Asian & Pacific Islander American Health Forum
Disability resources
U.S. Department of Justice – ADA Requirements for Effective Communication
Hispanic/Latino American resources
National Alliance for Hispanic Health
Related topics
TRAINING RESOURCES
Resources to further every provider’s education
Home to all the training and onboarding resources that every provider—new or experienced—can use to further their education.
CONTINUING MEDICAL EDUCATION
Improving the patient experience
A series of online courses for providers and office staff that conveys practical strategies for implementing patient care and applying best practices.
RESOURCE LIBRARY
Our full library of provider materials
Having trouble finding the resource you are looking for? Check out our full library of provider materials to locate exactly what you are trying to find.
Provider tools & resources
- Log in to Availity
- Launch Provider Learning Hub
- Learn about Availity
- Precertification lookup tool
- Precertification requirements
- Claims overview
- Member eligibility & pharmacy overview
- Policies, guidelines & manuals
- Referrals
- Forms
- Training academy
- Pharmacy information
- Electronic data interchange (EDI)
Interested in becoming a provider in our network?
We look forward to working with you to provide quality services to our members.
Join Our Network