Email a Provider Experience associate

Did you know that most questions and issues can be resolved by using Wellpoint’s self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, and member eligibility, etc. You can also live chat with a Wellpoint associate from within the Availity secure site.

For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within 2 business days.